Need help? Start here.
The fastest way to reach us is email — a real inbox, read by the people who build Sweatmeal, not a ticket queue. Write tohi@sweatmeal.app and we'll get back to you.
Before you email — quick links
- Frequently asked questionsGeneral questions about training-aware targets, wearables, and logging.
- How Sweatmeal calculates your numbersThe full logic behind your calorie and macro targets.
- PricingFree trial, Sweatmeal Pro, and how billing and cancellation work.
- Privacy policyWhat data we collect, why, and how to delete it.
- Terms of serviceThe legal terms for using Sweatmeal.
Common support questions
How do I cancel my subscription?
Cancel from your phone, not inside Sweatmeal — Settings → your name → Subscriptions on iPhone (Google Play's subscriptions page once Android ships). There's no separate cancel flow in the app because the App Store owns the billing. You keep Pro until the end of the period you've already paid for.
How do I connect a wearable?
In the app, go to Profile → Wearables and connect Whoop, Strava, Oura, or Ultrahuman through Open Wearables. Apple Health (and Android Health Connect) reads on-device instead, so there is nothing to authorize — just turn it on in the same section.
How do I delete my account or my data?
In the app, go to Profile and tap Delete account. It immediately and permanently removes your profile, meals, workouts, weight history, and settings — no waiting period. See our Privacy Policy for the full data-handling details, or email hi@sweatmeal.app if you would rather we do it for you.
How do I contact support?
Email hi@sweatmeal.app. That is the one support channel, and it reaches the people who build Sweatmeal — not a ticket queue.